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Hablemos

Privacy Policy

1. Data Controller


In compliance with Article 13 of Regulation (EU) 2016/679 (GDPR), we inform you that the controller of your personal data is:
Company name: Full Frame Studio SL
Tax ID: B67038125
Registered address: Barcelona, Spain
Email: hello@wearefullframe.com
Website: www.wearefullframe.com

2. Data We Collect and Purpose of Processing


Through this website, we may process the following personal data:
Contact form: name, surname, email address, and the message you send us. The purpose is to respond to your inquiry or request.
Contact email: when you communicate directly with us. The purpose is to maintain correspondence with you.
Browsing data (cookies): IP address, browser type, pages visited, and session time. The purpose is to analyze web traffic and improve user experience.
We do not collect special categories of data (Art. 9 GDPR), nor do we make automated decisions that produce legal effects.


Responding to inquiries: legitimate interest of the controller and user consent (Art. 6.1.a and 6.1.f GDPR).
Browsing analysis: user consent for non-essential cookies (Art. 6.1.a GDPR and Art. 22 LSSI-CE).
Compliance with legal obligations: Art. 6.1.c GDPR when applicable.

4. Retention Period


Data will be retained for the time necessary to respond to your request and, subsequently, for the legal limitation periods for liabilities that may apply:
Contact data and communications: 3 years from the last interaction.
Billing data (if applicable): 5 years in accordance with the General Tax Law.
Browsing data: according to the cookie policy (typically up to 13 months).

5. Recipients and International Transfers:


Your data will not be disclosed to third parties, except when legally required or to service providers acting as data processors under the corresponding contract (Art. 28 GDPR).

We do not carry out international data transfers outside the European Economic Area.

6. Data Subject Rights


You may exercise the following rights recognized in Articles 15 to 22 of the GDPR at any time:
Access: know what data of yours we process.
Rectification: correct inaccurate or incomplete data.
Erasure: request that we delete your data when it is no longer necessary.
Objection: object to processing based on legitimate interest.
Restriction: restrict processing under certain circumstances.
Portability: receive your data in a structured format.
Withdrawal of consent: at any time, without affecting the lawfulness of prior processing.
To exercise these rights, send your request to hello@wearefullframe.com indicating the right you wish to exercise and attaching a copy of your ID or other identification document. We will respond within a maximum period of one month (extendable to two months in complex cases).
If you believe the processing does not comply with regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD) — www.aepd.es.

7. Minors


This website is not intended for minors under 14 years of age. If you are under that age, do not provide us with personal data. If we detect the processing of data from minors without their guardians’ consent, we will proceed to delete it immediately.

8. Security Measures


We apply appropriate technical and organizational measures to ensure the security of your data and prevent its loss, alteration, or unauthorized access, in accordance with Article 32 of the GDPR. Data transmission is carried out using HTTPS protocol with SSL/TLS encryption.

9. Use of Cookies


This website uses first-party cookies and, where applicable, third-party cookies. You may revoke consent or manage your preferences at any time from the cookie panel available on the website.

10. Modification of the Privacy Policy


We reserve the right to update this policy to adapt it to regulatory, jurisprudential, or business changes. The current version is always the one published on this page, with the date of last update indicated at the beginning of the document.